Terms of Service

Last updated: April 5, 2026

These Terms of Service govern your use of the ListingRater platform, including the web application and iOS mobile application, operated by ListingRater ("we," "us," or "our"). By using our platform, you agree to these terms.

1. Eligibility

ListingRater is designed for licensed real estate professionals. By creating an account, you represent that you are at least 18 years old and are using the platform for legitimate professional real estate purposes.

2. Subscriptions and Payment

ListingRater offers paid subscription plans (Starter and Pro) billed monthly or annually through our website via Stripe. The iOS app does not offer in-app purchases — subscriptions must be purchased and managed at listingrater.com. All sales are final except where required by applicable law. You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current billing period.

3. Acceptable Use

You agree to use ListingRater only for lawful purposes. Specifically, you agree not to:

4. Owner Research — Important Notice

The Owner Research feature provides publicly available property ownership information from third-party data providers. This information is provided for legitimate real estate business purposes only — specifically to help licensed agents identify and contact property owners regarding their properties.

You agree to use Owner Research data in compliance with all applicable laws, including the Gramm-Leach-Bliley Act (GLBA), the Fair Credit Reporting Act (FCRA), applicable state privacy laws, and all fair housing regulations. You may not use this data for consumer credit decisions, employment screening, tenant screening, or any FCRA-regulated purpose.

Owner Research saved contacts and lists are stored in your account. You are responsible for the data you save and how you use it. You may delete saved contacts at any time within the platform.

5. Document Storage

You retain full ownership of all documents you upload. By uploading documents, you grant us a limited license to store and process them solely for the purpose of providing the ListingRater service to you. We do not claim ownership of your documents and will not share them with third parties except as necessary to operate the platform (e.g., sending to Anthropic's API for AI analysis).

Documents are stored encrypted in Cloudflare R2 cloud storage. You may delete documents at any time through the platform. Upon account deletion, all documents are removed within 30 days.

6. AI-Generated Content

ListingRater uses artificial intelligence (Anthropic's Claude) to analyze documents and generate summaries, extracted data, deadline calculations, emails, and other content. AI-generated content may contain errors, omissions, or inaccuracies. You are solely responsible for verifying all information before relying on it in any real estate transaction. Nothing in the platform constitutes legal, financial, or professional advice. Always consult qualified professionals for legal and financial matters.

7. iOS Application

The ListingRater iOS app is available on the Apple App Store. Use of the app is subject to these Terms of Service in addition to Apple's App Store Terms of Service. In-app purchases are not available — all subscriptions are managed at listingrater.com. Apple is not a party to these terms and has no obligation to provide support or maintenance for the app.

8. Disclaimer of Warranties

ListingRater is provided "as is" without warranty of any kind, express or implied. We do not guarantee the accuracy, completeness, or timeliness of Owner Research data, AI-generated analysis, deadline calculations, or any other platform output. Real estate transactions involve significant financial decisions — always verify information independently and consult qualified professionals.

9. Limitation of Liability

To the maximum extent permitted by law, ListingRater's total liability for any claim arising from your use of the platform is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for any indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

10. Termination

We may suspend or terminate your account if you violate these terms or engage in conduct harmful to other users or the platform. You may cancel your account at any time by contacting us at support@listingrater.com. Upon termination:

11. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email at least 14 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Maricopa County, Arizona.

Contact

Questions about these terms? Contact us at support@listingrater.com.